Frequently asked questions

• Location & Transportation

  • How can guests get around from Planet Hotels One - Adults Only 16 Years by public transport?

    Balneari 1 bus stop is in close proximity to the hotel.

  • What transport connects this property and the airport?

    The Planet Hotels One - Adults Only 16 Years provides an airport shuttle.

  • Where can guests find the accommodation?
    • Placement: conveniently situated in El Arenal.
    • Strolling Distance: El Arenal city centre, 10 minutes on foot.
    • Airport Drive: the 3-star hotel, 15 minutes from Palma de Mallorca airport.
    • The Setting: this hotel – in the centre of El Arenal.

• Check-in/Check-out & Policies

  • What is the check-in and check-out policy at this 3-star hotel?
    • Arrival: check-in is possible from 14:00 to 23:59.
    • Departure: guests can check out until 10:00.
  • What are the general policies at this accommodation?
    • Booking Flexibility: free cancellation options are provided.
    • Settlement Types: Mastercard and Visa.
    • Smoking Guidelines: smoking is permitted in designated zones.
  • What is the tax policy at the hotel?
    • Tourist tax: applicable, charged 1 November - 30 April, EUR 0.55.
    • Exemptions: children under 16.

• Dining & Breakfast

  • What dining options are available on-site and nearby?
    • Nearby Pick: Hole in the Wall, a restaurant, sits only a few steps from this 3-star hotel.
    • Worth the Trip: Grand Cafe Time Out, a restaurant, is just 200 metres away.

• Room & Bed Comfort

  • What in-room facilities can guests expect at the property?

    A double room is fitted with a balcony.

• Family & Pets

  • What facilities are provided for children at the accommodation?
    • Restricted Areas: children are not allowed in a pool.
    • Kids Dining: a kid-friendly buffet and kid meals.

• Property Facilities & Services

  • What general property facilities and services are offered at the 3-star Planet Hotels One - Adults Only 16 Years?
    • Guest Essentials: this hotel offers cash machine/banking services and a 24-hour front desk, as well as an ATM and a lift.
    • Premises: the 3-star hotel is home to luggage storage and a restaurant.
    • Out and About: guests at this accommodation have access to tour/ticket assistance.

• Sightseeing & Attractions

  • Are there notable attractions close to the accommodation?
    • Playa de Palma Beach sits around 20 minutes' walk away from this 3-star hotel.
    • Palma Aquarium stands nearly 10 minutes away by car from this property.
    • Joan Homs sits about 300 metres from the hotel.
    • Playa de Palma awaits only 200 metres away.
    • Sa Roca dels Turistes stands merely 1.7 km away.

• Business & Events

  • What business facilities does Planet Hotels One - Adults Only 16 Years offer?

    Guests at this accommodation can utilise a photocopy machine and a desk.