Frequently asked questions

• Parking & Accessibility

  • What parking arrangements does Iberostar Waves Playa De Muro hotel offer?

    Street parking is available at this 4-star hotel for free.

• Sightseeing & Attractions

  • What leisure amenities are available?

    Leisure facilities include:

    • A sauna
    • An aqua park
    • Chaise longues
    • Playground

• Dining & Breakfast

  • What dining options does this accommodation offer, on-site and nearby?
    • Ambience: Tramuntana restaurant overlooks the ocean.
    • Nearby Favorite: Fusion19 serves European cuisine and is only a 5-minute stroll away.

• Wellness & Pool

  • What spa amenities does Iberostar Waves Playa De Muro offer?
    • Spa Facilities: a traditional Hammam, a hot spring bath, a treatment room, and a Jacuzzi, plus body wraps, body scrub, and pedicure.
    • Treatment Access: an additional charge applies to manicure.
    • Hands-On Treatments: a facial massage.
    • Spa Facilities: a wellness centre and a hammam spa, available for an additional fee.

• Family & Pets

  • What is available for children at the hotel?
    • Restricted Areas: children are not allowed in a pool and a hot tub.
    • Kids Dining: a kid-friendly buffet and kids' meals.

• Location & Transportation

  • How are airport transfers arranged at the property?

    The 4-star hotel provides car hire service.

  • Where is this 4-star hotel set?
    • Location Score: the accommodation is in Playa de Muro, rated 9.4/10.
    • Strolling Distance: Playa de Muro city centre, 5 minutes on foot.

• Check-in/Check-out & Policies

  • What is the arrival and departure policy at the accommodation?

    This hotel provides check-in hours from 15:00 until 23:59.

  • What are the policies for guests at the 4-star hotel?
    • Payment Acceptance: Mastercard, American Express, and Visa are accepted, as are other payment methods.
    • Reservation Changes: free cancellation applies to bookings.
    • Smoking Restrictions: smoking is permitted outdoors, but not in rooms.
  • What taxes and charges apply at the hotel?
    • Tourist tax: applicable, charged 1 November - 30 April, EUR 0.83.
    • Exemptions: children under 16.

• Room & Bed Comfort

  • What in-room facilities are provided?
    • In-Room Space: a balcony and a mini-bar.
    • Utility and Comfort: an iron and ironing board as well as a writing table.

• Beach & Sports

  • What sports and fitness facilities are available at this property?
    • Fitness Facilities: a fitness centre; plus hair dryers and showers.
    • Active Recreation: fitness classes, alongside snorkelling, canyoning, and lawn tennis.