Frequently asked questions

• Sightseeing & Attractions

  • What leisure facilities are available at Grupotel Parc Natural & Spa hotel?

    This 5-star hotel features leisure facilities:

    • A shared lounge
    • A sunbathing terrace
    • Playground

• Wellness & Pool

  • What spa options does the family-friendly hotel offer?
    • Spa Facilities: a Turkish steam bath, a treatment room, a solarium, and a Jacuzzi, plus thalassotherapy, body wraps, and body scrub.
    • Hands-On Treatments: a facial massage.
    • Treatment Access: an additional charge applies to manicure.
    • Spa Facilities: a spa and wellness centre, available for an additional fee.

• Beach & Sports

  • What beach access and amenities does the 5-star Grupotel Parc Natural & Spa offer?

    This hotel provides directly access to a sandy beach that has a playground.

  • What sport facilities are available?
    • Gym Premises: a fitness centre.
    • Sport Access: yoga instruction, available at no cost.
    • Active Classes: guests can join fitness classes.

• Family & Pets

  • What is available for children at the family-friendly property?
    • Play Area: kids have access to children club.
    • Restricted Areas: children are not allowed in a hot tub and a fitness centre.
    • Dining Comfort: kids are catered for with a children's menu.

• Location & Transportation

  • What are the nearest transport links to the property?

    S'Albufera 1 bus stop is within 5 minutes on foot from this accommodation.

  • What airport transport is available at the 5-star hotel?

    Guests can use an airport shuttle.

• Check-in/Check-out & Policies

  • What is the arrival and departure policy at the hotel?

    This property provides check-in hours from 15:00 until 23:59.

  • What policies should guests know about at the accommodation?
    • Settlement Types: American Express, Mastercard, and Visa.
    • Cancellation Terms: free cancellation for stays at this 5-star hotel.
  • What taxes and fees are charged at Grupotel Parc Natural & Spa?
    • Tourist tax: applicable.
    • Tax basis: 1 November - 30 April, EUR 1.10.
    • Exemptions: children under 16.

• Dining & Breakfast

  • What are the dining options on-site and in the surrounding area?
    • Nearby Dining: The Garden Bbq Alcudia, just 250 metres from the hotel, serves international cuisine.
    • Worth the Trip: Giardino Fusion Playa de Muro, a restaurant, is around 300 metres away.

• Room & Bed Comfort

  • What in-room amenities are featured at the 5-star hotel?
    • Guest Conveniences: a mini-bar as well as an iron and ironing board.
    • Room Selection: air conditioning in a twin room.